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RETURNS AND REFUND POLICY
Returns
Eligibility
Items must be returned within 7 days of receipt.
Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
Customized or personalized products.
Items marked as "Final Sale" or "Non-Returnable" on the product page.
Return Process
Request a Return: Contact our customer service or through your account on our website to initiate a return.
Return Authorization: You will receive a Return Authorization Number (RAN) and instructions on how to send back the item.
Shipping the Item: Pack the item securely and include the RAN. Ship it to the address provided using a traceable shipping method.
Return Confirmation: Once we receive your return, we will inspect it and notify you of the approval or rejection of your return.
Refunds
Refund Eligibility
Refunds are processed only for items that meet our return criteria.
Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).
Refund Process
Approved Returns: Once your return is approved, a refund will be processed to your original payment method within 7-10 business days.
Notification: You will receive an email notification once your refund is processed.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account.
Contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service.
Contact Us
If you have any questions about our return and refund policy, please contact us
Eligibility
Items must be returned within 7 days of receipt.
Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
Customized or personalized products.
Items marked as "Final Sale" or "Non-Returnable" on the product page.
Return Process
Request a Return: Contact our customer service or through your account on our website to initiate a return.
Return Authorization: You will receive a Return Authorization Number (RAN) and instructions on how to send back the item.
Shipping the Item: Pack the item securely and include the RAN. Ship it to the address provided using a traceable shipping method.
Return Confirmation: Once we receive your return, we will inspect it and notify you of the approval or rejection of your return.
Refunds
Refund Eligibility
Refunds are processed only for items that meet our return criteria.
Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).
Refund Process
Approved Returns: Once your return is approved, a refund will be processed to your original payment method within 7-10 business days.
Notification: You will receive an email notification once your refund is processed.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account.
Contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our customer service.
Contact Us
If you have any questions about our return and refund policy, please contact us
